How should I enter my name and document details when booking with a passport?
If the booking page accepts passports, use the valid passport you will carry on the travel day. Enter the name, document type and number in the requested fields. Match the spelling to the document and check every letter and digit for each passenger. Provide nationality, date of birth and other information as requested. Required fields and correction rules depend on the order and railway operator.
Check which fields your order requires
Common fields include name, document type and number, date of birth or nationality, but not every product asks for the same information. Decide which valid document you will carry, then complete the required fields.
- Use the spelling on the identity document, without nicknames or invented abbreviations.
- The document type and number must refer to the same document.
- Check easily confused characters such as 0 and O one by one.
- Check every traveller separately, not only the contact person.
Check each passenger before submitting
Check every passenger's order details against their document. If a document expires soon or the itinerary crosses or transits borders, also check official validity and entry requirements.
Identity fields and correction rules vary between railway products. Read the page instructions before entering details. If you spot an error, contact the original seller promptly and follow the order and operator's rules.
Do not assume an error can be corrected
Whether a name or document number can be corrected depends on the ticket, order status and railway rules. Avoid placing duplicate orders; read your order and ask support to check. Rules from another country or product may not apply.
Frequently asked questions
Follow the booking form's fields and the spelling on the travel document. Do not combine names, shorten them or use a nickname. Follow that product's required name order.
No. When passenger identification is required, enter each traveller's own valid document that they will carry on the journey, and check everyone before submitting.
Not necessarily. Corrections depend on the railway product, ticket type and order status. Read the order rules and contact the original booking channel to confirm what can be done.
Official information and travel rules
Use these official channels to check boarding, baggage and entry requirements. Search schedules, fares and availability for your date, and check railway and station notices for temporary changes.
- JR Central ticket and travel informationTicket purchasing, ticket types and travel informationVisit official source: JR Central ticket and travel information
- China Railway 12306 English Help CentreIdentity requirements, child tickets, changes and boarding FAQsVisit official source: China Railway 12306 English Help Centre
- State Railway of Thailand D-Ticket Help CentreHelp with purchases, changes, cancellations and common questionsVisit official source: State Railway of Thailand D-Ticket Help Centre
- Vietnam Railways official websiteVietnam’s north–south railway, schedules and travel informationVisit official source: Vietnam Railways official website
Sources checked:
Content updated: . This guide provides general checks and does not replace your order instructions or the latest railway and government rules. See Quitang Editorial and Fact-Checking Standards。