How to use our travel guides
Our guides explain stations, routes, travel documents and transfers. Trains, fares, availability and temporary changes can vary. Check current search results, your order and official notices before departure.
What we publish
Our content covers destinations, intercity routes, station identification, booking steps, cross-border preparation and first-trip checklists. The guides primarily serve travellers planning international rail journeys in Chinese.
How information is checked
Our travel guides draw mainly on public railway and government information, together with Quitang product instructions and common support questions. For a specific ticket, read the issuance, collection, change and refund instructions in that order.
Official sources we consult
We use the following official railway and government sources to check routes, stations, boarding and cross-border information. Review the applicable rules and latest notices before travel.
- JR Central official websiteTokaido Shinkansen, station and boarding informationVisit official source: JR Central official website
- China Railway 12306 in EnglishCross-border Laos–China Railway trains and travel information within ChinaVisit official source: China Railway 12306 in English
- State Railway of Thailand D-TicketThailand train schedules, stations and ticketing informationVisit official source: State Railway of Thailand D-Ticket
- Vietnam Railways official websiteVietnam’s north–south railway, schedules and travel informationVisit official source: Vietnam Railways official website
- China Consular ServiceTravel advisories, destination visas and consular information for Chinese citizensVisit official source: China Consular Service
- National Immigration Administration of ChinaChina's entry and exit policies and public servicesVisit official source: National Immigration Administration of China
Sources checked:
When we update content
Pages show their content update date; official-source review dates are recorded separately. When we identify changes to stations, routes or boarding arrangements, we review the relevant guidance. Continue to check the latest railway and government notices before travel.
What needs a current check
- Live search
- Trains, fares, availability, journey times and available seat classes
- Tickets and orders
- Ticket issuance, travel documents, collection method, passenger and seat details
- Official policies
- Visas, entry permission, customs, document validity and temporary railway rules
- Conditions at the station
- Boarding gates, platforms, counters, temporary changes and traffic restrictions
A ticket does not grant entry permission, and successful payment does not necessarily mean a ticket has been issued. We do not promise permanently fixed fares, guaranteed availability, entry or punctuality.
Reporting an error
You can contact Quitang online customer supportPlease provide the page URL, the location of the error and a source we can check. For individual orders, use customer support. Do not include passports, identity document numbers or passenger details in public feedback.
This policy was last updated on 。